Bank Draft--Automatic deduction from your checking or savings account on the 15th or 20th of each month is available. This service is offered at no extra charge.
Credit Card or Electronic Check--Mastercard, Visa, Discover, or Electronic Check payment is available.
Credit Card or Electronic Check Payments by Phone--Call (800)-927-5341
Drop Box Location--Our office is open for receiving your payments from 8:00 a.m. to 4:30 p.m. Monday through Friday. We are located at 22458 Highway 2 east of Bloomfield. If you need to make a payment after hours, we have a drop box located on the west end of our parking area. Our drop box is collected each business morning. Please be advised if you drop a payment off after 8:00 a.m. it will not be processed until the next business day.
Due Date--You should receive your bill around the 1st of each month, your bill is due no later than the 20th of the month. If we do not receive your bill by the 20th, a reminder notice will be mailed as a courtesy reminder that we did not recieve your payment. We will also attempt to contact you with an automated phone call. If we still do not have your payment after 12 days from the date of your reminder notice your service will be disconnected. Additional fees will be applied for reconnecting service. At any time the Cooperative may require additional deposit if the consumer's bill is not paid on time.
Penalties--Each member is allowed one late payment per year without a penalty. Additional late payments will result in a penalty of 1.5%.
MEMBER WARNING- There is an on-line bill pay website that appears to be affiliated with Southern Iowa Electric Cooperative, but it is NOT! If you use an online search engine to find SIEC's online billing services, Doxo may come up in the results. Doxo has no affiliation with SIEC whatsoever! Doxo's payment pages are using SIEC's logos and name WITHOUT PERMISSION, giving it the appearance of an official payment site. Doxo.com is third-party website that allows people to pay their electric bills via their site. However, doxo.com may charge the member extra fees, and SIEC cannot control when we will receive the member payments from doxo.com, possibly resulting in a late payment from the member or even disconnection due to non-payment. To make sure you’re paying SIEC directly, visit our website at www.sie.coop and Click on the green "Access Your Account" tab at the top of the page. This will get you to SIEC's official online payment site. Here there are no fees, payments are secure and reflected on your account immediately.
Notice about Online Banking Payments-If you are paying your electric bill through your banks Online Banking Services, please be aware they are actually printing us a check and mailing it to SIEC. There has been some confusion on behalf of some of our members who use their banks online payment service. Many banks will take the funds out of your checking account on the day you request your payment be made online, BUT we do not receive the funds electronically! Instead, your bank prints and mails an actual check to us. Therefore we do not receive payment until the check is delivered via mail to us! This has caused several members to incur late payments and penalties due to the fact they see their payment taken out of their checking account and assume we received it electronically the same day. Please be aware you need to allow plenty of time for the mail service to deliver your check even when paying through online banking services. Don’t forget, SIEC is still offers Automatic Debit from your checking account and this service is free. You have the option of selecting the 15th or 20th for your payment date and the peace of mind knowing your bill is paid on time every month.